MakeMyTrip India — Wrong bus booking and ticket charges taken (fraud done ) no refund and respond

Address:

AMAR,ENCLAVE PRAKASH NAGAR, BIRSANAGAR ZONE NO,1/B NEAR,

I booked a bus on 10th may 2023 when i reached bus stand before schedule departure time but Bus contractor told me no bus is there. you have wrong booking so i return back to my home and tried for refund and rise the issue but no response till now . I need my money back. Plz investigate and let me know any issue regarding refund. no live agent and proper customer care support in makemytrip india. very sad