Driver’s name: Narendra Singh
Contact number: [protected]
OTP to start the trip: 3204
Cab number and brand: RJ14TD7135/Toyota Etios
Cab tracking: https://applinks.makemytrip.com/IHNd5lCfclb (You can track your cab on map after Mon 15 Nov 2021 12:50 PM)
Your pick up will be from Jagatpura Road on Mon 15 Nov 2021 at approx 1:00 PM.
These are the details sent to me.. But a different cab and driver arrived.
The cab arrived almost 40min late at 1:40 pm.
Cab no.- HR67C7895
Driver- Bijender Deep Chand
Car- Dzire
This is completely unacceptable as other details were given to me and i kept calling on the drivers number which was sent by MMT but no response..
You'll need to update if there is change. Even after calling several times on customer care numbers provided by you for emergency noone picks up and it straight goes to automated messages. What is the point of emergency number then. No responsibility.
Even the driver spoke on the phone for the entire journey even after repeatedly telling him to stop.. we reached Delhi almost 3 hrs late cause of his driving and my entire day was wasted.. i could not attend my meeting and suffered a loss..
This is highly unprofessional and being in a different state all together, it's not safe and unreliable. Not expected from a reputed company like MMT Was this information helpful? |
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