[Resolved] MakeMyTrip India — wrong charges of bill | |
You have submitted a wrong amount of money to the hotel which is 1700 but the actual value is 1200. I would like you to resend the actual value of the hotel to the hotel to make it easier for us to coordinate. I booked it from bangalore which showed me 600 per night at maria rosa resort but the email that had been sent to the hotel was charging 850 per night which is a very big issue right now so please do the needful and make sure that you send the correct email to the hotel as you have charged me extra fee. Id number :nh7p[protected] Was this information helpful? | |
Nov 7, 2017 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Oct 07, 2017 MakeMyTrip India Customer Care's response Dear Amruth Mohan, Greetings from MakeMyTrip!! We apologize for the inconvenience. Please accept our sincere apologies for the inconvenience and delay in response. Further, in reference to your complaint while validating the issue we have found that, our concerned team has handled your case and post coordinating with hotel have provided the resolution as hotel committed to refund the additional amount. We hope your concern has been resolved. Thank you for writing to us. Assuring you best of our services. Team-MakeMyTrip Care | |
 Add a Comment | |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
39%
Complaints
8079
Pending
0
Resolved
3068
+91 12 4289 8747
+91 12 4462 8747
+91 12 4462 8765
Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
View all MakeMyTrip India contact information
Post your Comment