Address: | Hyderabad, Andhra Pradesh, 500004 |
Hi
Yesterday night {21/03/2019} @ around 1.30 am I had spoken with one Mr khajan for booking tickets.
Hyderabad to Bali
Bali to Hyderabad
By air Asia
I don't know where the mistake has happened from his end but he has booked the wrong dates as i had clearly mentioned dates from 5 th April to 12 th April
But he has given from 1st April to 12th April
Kindly revert as soon as possible
As I have already made full payment by credit card.
The agent khajan has NOT mentioned me the dates prior to booking for reconfirmation. As is the normal protocol before booking tickets for confirmation even for a movie ticket.
In spite of reaching out so many times to customer call service including immediately after hanging up my call with mr khajan after booking tickets just to confirm the dates from my end.
I did not get any feedback
Help as soon as possible
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