Makemytrip India — wrong flight booked

 
1 Review
India
 Anupamch on Apr 11, 2018
Hi, i was trying to book flight using makemytrip app. The seat selection step was throwing error and on clicking ok first page was getting displayed. I tried to book ticket 3-4 times but was not able to select the seat. Finally booked the ticket after skiping seat selection. But in pdf it showed that the time of deprture is 21:30 instead of 12:30. I immideately contacted makemytrip reagarding this and requested them to correct the flight booking, as fare of both flights are same. The customer care team has refused to change the booking and is now asking me to canel and rebook the flight. Reference number[protected]

Complaint Status


[Apr 12, 2018] MakeMyTrip India customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    47%
    Complaints
    3380
    Pending
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    Resolved
    1301
    phone
    +91 12 4289 8747
    +91 12 4462 8765
    +91 12 4462 8747
    location
    Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
    Makemytrip India - wrong flight booked