MakeMyTrip India — Wrong Flight Cancellation

Address:

19th Floor, Epitome Building No. 5, DLF Cyber City, DLF Phase III,Gurugram-122002, Haryana

I had booked my return flight ticket from DELHI to MUMBAI on 18 May, 2023. Due to sudden Examination reasons, I wanted to cancel my flight tickets from DEL to BOM by INDIGO scheduled on 31 May, 2023, so my dad on 24 May, 2023 directly spoke with INDIGO (DELHI-MUMBAI) to cancel the ticket. Indigo had cancelled the tickets and told me to further speak with MakeMyTrip for further processes. So, I had called MakeMyTrip for further details, and for a simple cancellation process that took me 20 Minutes to explain that I, had already cancelled my flight tickets from INDIGO just please process my refund, the customer executive, instead cancelled my AIR INDIA (MUMBAI-DELHI) Flight scheduled on 9 July, 2023. Despite telling the executive the Airline, the Date, the sector of the travel, He cancelled the wrong Ticket.
So, I have been in contact with MakeMyTrip, but they always say that, they will check the recording of the call. Now it's been 2 Months yet no response..

My Booking ID NF7L35VANG72G