[Resolved] MakeMyTrip India — wrong hotel booking done by the company

Aditya Sangvekar

Address:	Thane, Maharashtra, 400605
Website:	www.makemytrip.com

Dear sir,
My name is aditya sangvekar and my registered mobile no is [protected]. I have made my flight bookings to portland through makemytrip.com. Also i wanted a hotel in portland-oregon according to my given ticket itenary. I have been asked to make my hotel bookings according to the arrival at the portland. Your executive have made wrong booking for the hotel. I have faced lot of problems.
As per my request (You can verify by the call recordings). According to my flight ticket literary a hotel booking suppose to be done at portland-oregon and the booking was done at portland-meins by your executive with the same hotel.
Help me please in this regard.
Please note i will be available on [protected] after 11 jan 2019.

Was this information helpful?

No (0)

Yes (0)

Feb 28, 2019

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Jan 25, 2019

MakeMyTrip India Customer Care's response Hi Aditya Sangvekar

Greetings from MakeMyTrip.

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

In reference to your concern, please be advised that we are getting the case facts checked and will connect with an update shortly.

Assuring you best of our services.

Regards,
Team - MakeMyTrip Care