[Resolved]  MakeMyTrip India — wrong information about flight departures

Address:New Delhi, Delhi

Sir
I booked my honeymoon package from makemytrip including flights from delhi to maldives from 22 jun-26 jun-2019.
Information about venue the flight departure was given as terminal 2 in tickets provided by mmt but in actual it was from terminal 3 due to this i suffer alot and was being in trouble and about to miss my flight. After this incident when we reach at resort, for the honeymooners complementary gifts must be provided but at resort those are not given by resort as the confirm us that there is no information provided by travelling company about your honeymoon. After showing proofs they provide us the complementary gifts.
At the time of trouble i tried to contact our relationship officer, but her phone got switched off also i leave a message for to contact when she got my message but she refuse and replied she dont want to talk.

Regards
Manish sharma
[protected]
Trip id :in1b[protected]
+1 photos
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Aug 11, 2019
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Jul 03, 2019
MakeMyTrip India Customer Care's response
Dear Customer,

Greetings from MakeMyTrip.com

We are sorry to read about the issue.
Please accept our sincere apologies for the inconvenience caused.

In reference to your concern, please be advised that we are getting the case facts checked and will connect with an update shortly.

We thank you for writing to us.

Regards,
Team - Makemytrip
Complaint comments 

Comments

Sumana Saha, Indrajeet her supervisor, Ruma have been handling my booking. More than 6 lakhs paid but still tickets not issued. Have called up 15 times. Nobody bothered as it’s not their money. Worst site ever. Last call was for more than an hour and still they haven’t responded

makemytrip.com

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