[Resolved] MakeMyTrip India — wrong message convey | |
On 17 january 2019, i got a message and mail from mmt that my upcoming flight got cancelled. The flight was scheduled on 27 january 2019 from delhi to guwahati with booking id nf[protected]. After 13hours when i called customer care about all this then they enquired and i got to know that that was system error that's why i got the wrong message. I am very sad after knowing this, i was almost about to book a new flight. Was this information helpful? | |
Mar 10, 2019 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Feb 06, 2019 MakeMyTrip India Customer Care's response Dear harshaaa We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your complaint, as checked the booking was very much confirmed and now utilized by the passenger. We are thankful to you for sharing your valuable feedback regarding the issue which had happened due to some technical glitch at our end. We hope this matter will not prejudice your view of Make My Trip and we look forward to assisting you with your future travel plans. Regards, Team-MakeMyTrip Care | |
 Add a Comment | |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
39%
Complaints
8078
Pending
0
Resolved
3068
+91 12 4289 8747
+91 12 4462 8747
+91 12 4462 8765
Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
View all MakeMyTrip India contact information
Post your Comment