[Resolved] MakeMyTrip India — wrong refund amount

[Resolved] MakeMyTrip India — wrong refund amount

A ADITYA S NATH from Hyderabad, Telangana

Booking id nf[protected] Insured for up to rs.20000 with an extra charge of rs.249 Total paid amount - rs.9183 Refund showed on cancellation - rs.1924 Why am i denied the entire amount? Why was an extra 249 deducted from my account if you cannot provide an entire refund?! I am expecting a complete refund asap from your insurance cell. It is very urgent since i need to cancel soon. My trip is today! Was this information helpful? No (0) Yes (0)
Nov 17, 2018 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Oct 13, 2018 Updated by ADITYA S NATH I had to cancel the ticket due to lack of time. Expecting a refund of the remaining amount soon Verified Support Oct 16, 2018 MakeMyTrip India Customer Care's response Hi ADITYA S NATH, Greetings from MakeMyTrip!! We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that you have paid for the third party insurance. Please check with the insurance provider on this as they are liable to pay not MakeMyTrip. We have processed the refund with the applicable charges. Assuring you best of our services. Team-MakeMyTrip Care
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