[Resolved] MakeMyTrip India — Zero cancellation charges | |||||
Dear sir I booked ticket through this web site for hyd mumbai for 16th of june. And i tried twice on their help line to cancel the ticket on 15th... At 1.00 pm Standard reply pl wait our customer executive are busy as we are experience ing high call volume. I wait 15 min. Finally at 11:00 pm i get to executive prashanth who says i am late by 2.00 hours i should have cancelled ticket 24 hours before flight time n you are cancelling 20 hours before?? Now they deduct 2000 rs what nonsense is this. This company you can never connect for 20 minute waiting... Interestingly prashanth could not transfer my call to his superior for 45 minutes. This company is fraudently making money. I need justice Was this information helpful? | |||||
Aug 5, 2017 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Jul 04, 2017 MakeMyTrip India Customer Care's response Dear Sunni007, We apologize for the inconvenience. Please accept our sincere apologies for the inconvenience. Further, in reference to your complaint while validating the issue we have found that a few important details are missing. Please provide us with the following details: - • Booking ID or • Correct Email address used at the time of booking We await your response to get the matter checked at our end. Assuring you best of our services. Team-MakeMyTrip Care | |||||
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