[Resolved] MakeMyTrip India — zero cancellation policy
R
Rekha-pradeep
from Chennai, Tamil Nadu
Address:
Chennai, Tamil Nadu, 400061
Website:
Makemytrip.com
I had done booking with make my trip form Singapore holidays but unfortunately we had to change the dates of travel.. And when we contacted make my trip regarding the change in plans they said the entire money on hotel booking cannot be refunded.. I can see the same hotel been offered at zero cancellation by other travel sites.. Make my trip is cheating the customer with there zero cancellation on hotel booking add.. There customer care is worst and relationship manger does not have any clue..
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Dec 28, 2018
Complaint marked as Resolved
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Nov 20, 2018
MakeMyTrip India Customer Care's response Dear Rekha-pradeep
We were looking into your concern but have found that a few important details are missing. Please provide us with the following details: -
• MakeMyTrip Booking Id.
• Correct Email address or number entered at the time of booking.
We await your response to get the matter checked at our end.
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