Address: | coimbatore | Website: | www.makemytrip.com |
Booking ID NN2JHL9R45WZ19N08529
Original Task ID:[protected]
I have booked my flight ticket in your website make my trip from Dubai to Mumbai and Mumbai to coimbatore on the date of 4th of December. I changed the ticket date from 4th December to 15th of November which is preponed the date of travel for some emergency purpose (I made date change on 11th November) for that your team members said it will cost 20000 Inr so I paid through my card. They said they will be sending the ticket within 4 hours so I waited more than 6 hours even though I didn't receive any e-ticket till 12th November again I called and asked your team they said ticket price is changed while booking so we will refund the amount. They sent the mail also for requesting a refund. Second time again I paid 19622 Inr for the same date change and I boarded the flight. From then till date (23.11.23) the call centre team is not at all responding properly every time they are holding my call for a long time and without proper response or answer they are disconnecting the call. Every day I need to call and say the same full lengthy story to the person who is picking my call. For this itself I lost my time and peacefulness. Kindly give me the refund fast which will be more helpful since I traveled for an emergency purpose I can't wait anymore. I need my refund immediately Was this information helpful? |
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