[Resolved]  MakeMyTrip Travel Agency — Refund not recieved

Address:

New Delhi, Delhi

I booked tickets from Delhi to Goa with Makemytrip via mobile app and paid 8343 as booking amount. My booking refrence ID is -NF[protected]. Booking was done with my name i.e. Udit Gulati. Flights were rescheduled by airlines and they told us that full refund will be processed. I called makemytrip and communicated the same thing and they assured that full refund will be credited to my account in 7 days i.e. before 7th august. I didn''t recieve any refund except 3293 + 350 rs from them in august. I claimed leftover amount from them and they assured me that i will get it before 14th august. Despite waiting and not getting any refund, i complained and they told me to wait till 21st august and then again 26th august. I have called them atleast 20 times in this period and despite long waiting and holding time agents never gave me any resolution. I have communicated this on emails too with their management but still they are saying that we need some more time. My 4 more friends booked same flights by makemytrip and they have recieved the full amount even though tickets were cancelled and booked on the same day. I have a last hope from your side. Please help me to get my money back. I have called them alot and waited for even an hour on call but no resolution. Even call charges were incurred for long waiting time but resolution was still not given. Please take this case on priority and feel free to contact me [protected].