[Resolved] MakeMyTrip — Wrong information. | |||||
Hi i have just booked a Bus ticket (5 Nov-2016 at 1:30 AM) from make my trip and i observed 3 wrong information on website(you can also see the attached image in series (Top to Bottom)). 1: in image 1 : it is showing seat type is seater but in image 2 you can clearly see that before payment/booking it is showing the cost 791 is for sleeper. 2: is is showing different timings before and after payments (before payment is is showing 9:00pm departure and 7:05 arrival at delhi (in image 3))but after booking/payments system is showing again a different time that 8:30 pm is departure and 8:00am is arrival at delhi (in Image 4) with difference of 1 hour 30 minuts and seat type. i need to attend office and i can not delay. This is a big mistake, and if go for cancellation they (makemytrip) is deducting 100% penalty of fair(in image 5). This is totally wrong. i want to cancel my booking immateriality and i want my all money back, i can not travel with false or lie information. Thanks Anubhav Was this information helpful? | |||||
Dec 18, 2016 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Nov 15, 2016 MakeMyTrip India Customer Care's response Dear Anubhav PRAKASH SINGH We were looking into your concern but have found that a few important details are missing. Please provide us with the following details as the screen shots provided by you are not clear: - Booking ID or - Email address used at the time of booking We await your response to get the matter checked at our end. Assuring you best of our services. Team-MakeMyTrip Care | |||||
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+91 12 4289 8747
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Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
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Disputed amount- rs 3696
Date of transaction-5/3/2016
Pos[protected]
Otp[protected]
Account no-[protected]
We were looking into your concern but have found that a few important details are missing.
Please provide us with the following details:
- Booking ID or
- Email address used at the time of booking
We await your response to get the matter checked at our end.
Assuring you best of our services.
Team-MakeMyTrip Care