Makemytrip.com — flight cancelled without intimation

 
2 Reviews
Delhi, New Delhi District, Delhi, India
 Malay Bajpai
I have booked return flight from del jai del through makemytrip app booking id ID -NF[protected]. Then i tried to cancel booking on 19 through the app but it dnt happen some sms came that the cancellat ion penalty is high so no cancellation but two days later on 21 i get a sms that my flight is cancelled. By this time i had planned to take the flight. I dnt understand two things one the app never confirmed the cancellation request and when i made cancellation request on 19 i dnt get cancellation intimation and flight status was confirmed even on app but two days later cancellation was initiated by you without me requesting for it coz of this i had to rebook my flight from jai to delhi and pay extra

flight cancelled without intimation
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Dear Malay Bajpai,

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

In reference to your complaint, we have validated your case with our concerned team and found that your case has been honored and refund for INR 3700.00 has been initiated and processed from our end on 25-Mar-15 with RRN#[protected] and we hope that same has been credited to your account accordingly. We thank you for contacting us.

Assuring you best of our services.

Team-MakeMyTrip Care

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    Makemytrip.com - flight cancelled without intimation