[Resolved] MakeMyTrip.com — Refund not credited | |||||
Reference number: in1605r2s742047 Request date: wed, 25 may ' 2016 Expected refund date: fri, 27 may ' 2016 Actual refund date: thu, 26 may ' 2016 Refund amount: rs8497* Booking i.D: nf[protected] I have booked a ticket from mumbai to patna on 25th may 2016. But due to some technical issue i couldn't complete my booking and makemytrip deducted my money. But soon they email me and confirmed me to refund my money. Above are the details. I need help and my money. Was this information helpful? | |||||
Aug 6, 2021 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. | |||||
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+91 12 4289 8747
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Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
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We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
In reference to your complaint, we have validated your case at our end and found that on 25-May-16 customer account was debited but the booking did not get confirm. Also, on 26-May-16 we have initiated the full refund of Inr 8497/- with refund reference number#[protected]. The same should now be reflecting in your account. If in case refund is still not reflecting, request you to please share your bank statement in PDF format since 25-May-16 to till date. We will validate this with your bank at our end.
Assuring you best of our services.
Team-MakeMyTrip Care