| Address: | Belgaum, Karnataka |
Sir,
We visited malabar gold shop (Belgaum) on 30/03/2018 to buy 01 ms chain and pendent, after due time we selected the one and querried for the same. The sales rep (Abhishek pujar) alongwith the manager (Arun kalghatkar) convinced the total cost of the above product was rs. 96, 000/- and you take the delivery on akshaya tritiya you will be be given silver coin of the same wt of gold purchased. However, when we inquired, if we take the delivery on 18/04/2018 waht gold rate you will charge, for this they assured sir, will take 30/03/2018 days gold rate but delivery is on 18/04/18. For this, we agreed and went back. But today i. E, 18/04/2018 when i went to take delivery the manager as well as the sales rep is denying that they promised us something like that, and they are applying today's rate. After due discussion they started ignoring and avoiding me and telling that this is company's policy and u have to pay today's gold price only and i[censored] r not buying the gold today u will not be eligible to get the silver coin (Gift) also.
Sir, u can check the discussion happened between us through the security cameras installed there.
This is clear case of duping the customer's and the necessary inquiry should be initiated.
Sir, please do the needful so that the justice should be prevailed. Was this information helpful? | 
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