Malabar Gold & Diamonds Customer Care
Malabar Gold & Diamonds
Customer satisfaction rating: 7%
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96
COMPLAINTS

Malabar Gold & Diamonds Customer Care

Malabar Gold & Diamonds

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Address
201, Landmark Building, New Link Road, Andheri (W)
Mumbai
Mumbai City District
Maharashtra
India - 400053

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
90
down
29

Phone:
Phone:
up
42
down
7

Fax:
Fax:
+91 49 5272 4533  

Additional info
India
Malabar Gate, Ram Mohan Road Calicut - 673004, Kerala, India
Tel: +91 49 5272 6916
Fax: +91 49 5272 4533

Middle East
Corporate Office - International Operations. Al Gurg Tower 3, Creek Road, Deira, Dubai, UAE
Toll-Free: 800 625 2227
Tel: +971 42 566 916
Fax: +91 49 5272 4533

Far East Asia
Malabar Gold And Diamonds, Arya Samaj Building, Opposite Mustafa Center
Tel: +65 6294 9916
Fax: +65 6295 2917

View More Information...

Customer satisfaction rating
7%
Complaints
96
Pending
0
Resolved
6
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Malabar Gold & Diamonds related photos (35)

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Malabar Gold & Diamonds Complaints & Reviews

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 Satheesh pm on Jun 7, 2020
I am satheesh pm. Visited malabar gold, tirur, malappuram branch on 6-6-20 around 4 pm and waited upto 4.30. Nobody attended me.in the present scenerio of covid it is dangerous to wait for more than half an hour. I am a regular customer. You can check my mob no. [protected] in your records. I noticed many people are leaving the shop angrily. Also many staff are roaming here and there without any work. As a privileged customer it was very shocking for me. Pls investigate the matter.

Complaint Status


[Jun 07, 2020] Malabar Gold & Diamonds customer support has been notified about the posted complaint.
Complaint comments  Add a commentComplaint category Jewelry & Watches

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     Princee Jindal on May 29, 2020
    Maine june 2018 mein 20 months wali scheme join ki thi or bola gaya tha ki scheme complete hone per koi making charges nahin lagenge chahe aap kuch bhi lo.
    But jab mein 22 may ko apni jewelry lene gayi to making charges laga diye.
    Wo bole ki sirf 15 % tak ka hi discount diya jata hai.
    Agar koi jewelry per making charges jyada ho to 15% ke uper aapko pay karna hoga.
    To maine pata kiya ki scheme ab hai pehle jab maine join ki thi tab nahin thi
    To please mujhe mera refund dein.
    My no is [protected]

    Complaint Status


    [May 29, 2020] Malabar Gold & Diamonds customer support has been notified about the posted complaint.
    Complaint comments  Add a commentComplaint category Jewelry & Watches

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       Namhei Pungchui on May 18, 2020
      4 or 5 years ago I buy gold from Malabar INA Market Delhi and I kept it. Today I try to sell my gold and when they check it they said its a fake gold. So what shall I do now I have bill everythimg with me. Really I have lost my mind now


      Fake Gold
      Complaint comments  Add a commentComplaint category Clothing, Shoes & Accessories

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        Malabar Gold & Diamonds — about diwali offer

         meghana Chadalavada on Nov 10, 2019
        Today we did gold shopping.
        2, 80400 but diwali offer is there up to november 10th that is 1 gold coin for 15000 shopping...
        Complaint category Jewelry & Watches

        Malabar Gold & Diamonds — I wanted to exchange my old diamond to a new one but it's not done

         Devidas Majgaonkar on Nov 5, 2019
        Very bad experience with malabar gold and diamonds i bought a mangalsutra from malabar in uae now i am back to india when...
        Complaint category Hair and Beauty Salons

        Malabar Gold & Diamonds — credit card offer was not communicated while billing so loss of 2500 rs

         Adarsh Kumar.K.N. on Oct 25, 2019
        Hi,
        Invoice: bgrgs0029518, bought 84, 000 rs jumka on 20-oct-19 but none of the executives at malabar dickenson road...
        Complaint category Jewelry & Watches

        Malabar Gold & Diamonds — unfair trade practices

         Taranjeetsapra on Oct 20, 2019
        I am filling a complaint against malabar company on my recent experience with its branch at nsp, delhi. They are involved...
        Complaint category Jewelry & Watches

        Malabar Gold & Diamonds — diamond

         JYOTHI aarav on Oct 6, 2019
        Two years back i purchased one diamond ring and diamond nosepin from malabar gold and diamond showroom sohar oman. Right now...
        Complaint category Jewelry & Watches

        Malabar Gold & Diamonds — no response from customer care [Resolved]

         ROYAL RAVI THEJ on Aug 4, 2019
        I ordered 8 grams gold coin on malabar gold and diamonds on 28/7/2019.
        Order no :[protected]. After 7 days when i am...
        Complaint category Online Shopping

        Malabar Gold & Diamonds — about a mens ring [Resolved]

         gauravpareek23 on Jul 6, 2019
        Recently i purchased a ring for myself which hai american diamonds studded in it but since the american diamonds fall off...
        Complaint category Jewelry & Watches

        Malabar Gold & Diamonds — silver braslate exchange and purchase of new silver chain

         Gunduraya on Jul 3, 2019
        Dear sir.

        I purchased silver braslate of women at gulbarga malabar showroom on june 30, 2019. Due to incorrect...
        Complaint category Jewelry & Watches

        Malabar Gold & Diamonds — receipt of defective mangalsutra

         Chamundibasineni on Jun 27, 2019
        I have purchased mangalsutra on 12 jun 19 and on same day i have paid advance for purchase of necklace. But, on same day at...
        Complaint category Jewelry & Watches

        Malabar Gold & Diamonds — gold bracelet

         Sowmyasona on Jun 23, 2019
        I gave my gold bracelet for repair... Its been 25days no update from the shop. When i tried calling them to check whether...
        Complaint category Jewelry & Watches

        Malabar Gold & Diamonds — earrings

         sharfin bisma on Jun 15, 2019
        Beads dangling from jhumki keep falling off, even when they're not in use. Got them repaired umpteen times. The last time...
        Complaint category Wedding services

        Malabar Gold & Diamonds — low quality product and charge high making charge

         Shivkumar377 on Jun 9, 2019
        Dear sir/mam,
        I am regular customer of your prestigious and highly trusted brand.I always prefer to buy any item from...
        Complaint category Jewelry & Watches

        Malabar Gold & Diamonds — not accepting the old gold with original bill on akshaya tritiya

         Srikanth kongara on May 7, 2019
        I srikanth kongara existing customer of malabar. Today at vijayawada branch, ihave come to surrender my old gold along with...
        Complaint comments  Read comments [1]Complaint category Jewelry & Watches

        Malabar Gold & Diamonds — complaining about ring

         Aamir Hayat on Apr 28, 2019
        My name is aamir hayat. & i am the regular customer of malabar from last 4 years. I bought 1 ring from malabar lulu batha,...
        Complaint comments  Read comments [1]Complaint category Jewelry & Watches

         ayush.aabu on Apr 28, 2019
        Hi we have regular customer of malabar sector 18 branch. My husband was purchase the jewellery on 17 march 2019 but to some family major issue we are unable to excahnge the item jst extanted 3 days later we visit the sector 18 branch there manager was aruging with us very harmlessly... And the time of purchasing we nver told us the exchange policy of jewelley item... Other we pln according... The bad behaviour of manager my husband through out the jewellery over the counter... Evn no one call us for solving the problm this kind of bad beviour your manger create your customers.
        Complaint comments  Add a commentComplaint category Jewelry & Watches

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          Malabar Gold & Diamonds — antique jewelry color faded

           Kodamala Prasann on Apr 23, 2019
          I have purchased antique jewelry (2013) from malabar, kurnool, andhra pradesh. I have only used it occasionally 2 to 3 times......
          Complaint category Jewelry & Watches

          Malabar Gold & Diamonds — complaint against an impolite and arrogant manager, nellore.

           N P Rao on Apr 19, 2019
          Hello!
          We've been regular customers to malabar gold and we've never experienced any problem earlier. But this time...
          Complaint category Jewelry & Watches

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