Malabar Gold & Diamonds
Malabar Gold & Diamonds
Customer satisfaction rating: 7%
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167
COMPLAINTS
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Malabar Gold & Diamonds Customer Care

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Address
201, Landmark Building, New Link Road, Andheri (W)
Mumbai
Mumbai City District
Maharashtra
India - 400053

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
100
down
32

Phone:
Phone:
up
51
down
11

Fax:
Fax:
+91 49 5272 4533  

Additional info
India
Malabar Gate, Ram Mohan Road Calicut - 673004, Kerala, India
Tel: +91 49 5272 6916
Fax: +91 49 5272 4533

Middle East
Corporate Office - International Operations. Al Gurg Tower 3, Creek Road, Deira, Dubai, UAE
Toll-Free: 800 625 2227
Tel: +971 42 566 916
Fax: +91 49 5272 4533

Far East Asia
Malabar Gold And Diamonds, Arya Samaj Building, Opposite Mustafa Center
Tel: +65 6294 9916
Fax: +65 6295 2917

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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7%
Complaints
167
Pending
0
Resolved
12
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Malabar Gold & Diamonds Complaints & Reviews

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Hi
Writing this with a breakful heart, it has been the disastrous experience with Malabar in the first time since...
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Writing with a breakful heart, my family has been a regular customer of malabar both in saudi arabia jeddah and...
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Hi I had booked a braclet of 6grams on dated 10/08/2021 in rajajinagara Malabar gold and diamond branch and the staff who had been assist me his name is Nagaraj he said the braclet will be done within 25 days but still it not happened nd the staffs are least bothered about my issue so pls sort out my problem at the earliest are else I will lodge a complaint in consumer court
Sep 07, 2021

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    Dear authority,

    am a regular customer of malabar gold and diamonds for the last 20 years, now its the end...
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    Never TRUST MALABAR GOLD AND DIAMONDS.

    Always fake promises. Customer support is full of people with no knowledge...
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    Have ordered ring with printing names but staffs are saying can not write the names in the ring even if i give 15 days of time
    Aug 23, 2021

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      Dear sir,
      Here I’m bringing to your notice that 02/December/2020 purchased chain for bride(sacred thread ) but it was damaged. Due to this cause in my family and bride family members misunderstanding us.
      When they went to Malabar gold warangal store, even though we are having insurance on the product they are saying that to purchase again with new rates along making charges. Actually we believe Malabar gold but you people are maintaining poor quality products. Due to this cause families are distrubed. Who will bare this penalty.
      Requesting your good office look in the matter and save one family without looking benefit.
      Thanking you
      Aug 16, 2021

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        I'm waiting for more than 40 minutes but staff told me that it will be only 20 minutes waiting time

        MG ROAD...
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        I have a complaint against order[protected] placed at Malabar Golds. I ordered it on 7/7/2021. They say one month for manufacturing. It has been more than more than one month . Date of dispatch they communicated is Aug 12th. Now there is no update from them. I either want the product on time or my money back. These people offer the worst service.
        Aug 13, 2021

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          I am one of the oldest customer of Malabar Jewellers for past 10 years . Now, I am facing a very poor customer service from...
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          Lack of hospitality and collections . Designs which don't have proper finish. Employe don't know how to receive customer....
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          I purchased a short baby chain by Dec 2020, where in the Manager and his team convinced me that it will have a good life....
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          I am a regular customer of MalabarGold.I have enrolled third time for the Golden gain scheme.I have completed the payment...
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          The employee who attended us didn't take good care and did not show enough design for the customer . We wanted to see more...
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          Respected Sir/Madam,

          I had purchased 2 bangles and a lot of other stuff from Malabar store (South extension,...
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          Malbar gold, No: 916/917/918, VRR Hanuman Towers, HAL Old Airport Rd, Near Bus Stop, Marathahalli Village, Marathahalli, Bengaluru,...
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          I have placed an order on May 11 2021, order number ending 2243 from Malabar gold website. I still did not receive the order...
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          I have placed an order online on 31 may 2021 and it showed that the product would be shipped on 28th June and when the did not adhere to the schedule I contacted them again.THen they told that it will be shipped in 1st of July..now they say it will be shipped in 2 week of July.. they do not respond properly to email.
          Jul 05, 2021

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            Stop looting
            Jun 18, 2021

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              I have made full payment of the order . Malabar followed up till part payment of Rs. 500 was left but ever since i made that payment no response from their end. I always had huge faith in Malabar they’re not even responding to my complaints on their twitter page . Hence I thought of putting my plea here. Last 4 digits of Order number is 0900
              Jun 10, 2021

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