Malabar Gold & Diamonds — Customer support and data breach

premgunny

from Bengaluru, Karnataka

Aug 13, 2023

Address:

Jayanagar Bengaluru

Hi

I made some purchase from your store in Jayanagar Bangalore and was served by one of your manager Neha John.

Unfortunately she accessed my personal details and contacted me for money and other help. She continued to harass and blackmail me that resulted in approaching police and seek legal help

In view of this we need more details and support from you

I can meet and provide evidence

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Malabar Gold & Diamonds customer support has been notified about the posted complaint.

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Comments

Naveen achu

from Thrissur, Kerala

Aug 16, 2023

We have made a engagement ring booking on 17th July 2023 and made a advance payment of rs -15000 for the quantity of two rings .
As per the commited date it was delivered on 16th august but we have visited the shop and taken multiple follow ups about the order and they have standed on the delivery date 16th august . We have contacted the sales person on 16th august 2023 they have told us that the ring can’t be delivered on 16th they will deliver on the engagement day . How that will be happened even on the last day of 15th August they have given assurance that the product will be delivered on time . They have now revised the date to 18th august the last day for our engagement and if they again played the false commitment our function will be affected . What if on end day they couldn’t deliver the last trust to the customer.