Malabar Gold & Diamonds — Excess charging on gold exchange

Address:

Kannur, Kerala

My nieces did an exchange of gold coin by returning 8gm gold coin against
2 x 4gm coins at Malabar gold kannur showroom. The reduced 2% from the cost returned coin plus charged printing charge, GST etc. it cost us INR 3, 200 for simple exchange of 916 brand new gold coin.

This was a disgusting experience and in simple term - it's a cheating