Malabar Gold & Diamonds — malabar diamond ring - stone lost

Address:	Hyderabad, Andhra Pradesh, 502334
Website:	[email protected]

Hi everyone,

I purchased a diamond ring on the dated of 18/11/2017 with an invoice no dskdb0001234 with an amount of rs.29500/-.

My contact number:- [protected]
My name :- siva

The ring is a party ware after purchasing the ring i used it max 2 to 3 times that is also for functions. But on the dated 29/08/2018 i went to function suddenly i saw my ring one of diamond stone was missing. Today 08/09/2018 i visited malabar shop which is located in dilsukhnagar, hyderabad for repairing my ring, but they told they will repair, but the condition is they will give free service they will not replace the stone for free of cost. At last they told that in a single word this is a common complaint arises in malabar dilsuknagar, hyderabad.
This is service issue so i asked the manager and sales person regarding this issue, the ring cost less and the stone cost will be very less to replace.
So i asked the manager if the ring cost is very high so what is the situation of middle class person if the stone cost is high. So the manager and sales person responded in a single word their will and wish they need to repair they can repair other wise they can leave.
Really team i really got shocked for this such a answer in malabar hyderabad branch.
This is not the first time which i faced with malabar. Guys i am not a rich person i purchased the ring in scheme by deposited monthly money in malabar.
I know they will not respond for this issue.

Sir, u can check the discussion happened between us through the security cameras installed there.

This is clear case of duping the customer's and the necessary inquiry should be initiated.

Sir, please do the needful so that the justice should be prevailed.

I you guys want to approach you can call me directly for the above mentioned my number.

Regards
Siva