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Malabar Gold & Diamonds — Nose Pin ordered online

Ordered make in Nose pin. Order No.[protected] As mentioned in make in order, I should receive it by Sep 3rd. Till today, I have not received yet. When Checking Sameer Customer care do not answer properly or correct status. When last contacted on 9th Sep, he mentioned it is in shipping and will receive by 13th Sep. When trying to reach through customer contact number, my call is getting lifted but no response (no voice)
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    201, Landmark Building, New Link Road, Andheri (W), Mumbai, Maharashtra, India - 400053
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