Malabar Gold & Diamonds — Silver packing

I purchased Silver Lord Ganesha Today from Kamanahalli, Bangalore, very disappointing with the Gift box for Silver Items. It's a cardboard box-shocking and pathetic sincerely for the quality form Malabar, aleast Gold Box was decent.

I complaint to the Branch Manager, and sadly his communication was very poor and did nothing - I wondered he even understood. There should be a proper training

Malabar is a Quality name - please keep yoru quality and replace the carboard box for silver item with a decent box. Hope you dont disappoint
Hope someone will read this complaint and respond seriously