| Address: | MEENA BAZAAR,BUR DUBAI,OPPOSITE KFC |
I went with my fiancee and brother to get a gold chain on 20th september 2022. Finally after choicing a gold chain of 24grams, as mentioned on the website, we agreed to pay 10% of the total price and the balance amount while collecting the delivery during upcoming festival - Dhanteras. After wasting almost 40minutes, the sales man did not agree to keep that particular chain even after we told him that we have blocked the product like this every year before diwali and use to collect it on dhanteras. He did not even bother to listen or reply and rudely refused to block the chain stating you will keep on getting these designs and that we won't block it for more than a week. However, the website clearly states that you can pay 10% and collect it by 23rd October. Despite of requesting, the sales person simply wasted our time and did not agree towards it hereby behaving rudely. This is not the 1st time i am buying any jewellery from Malabars, I have been buying since 2016 and you may be able to track it by the records as well. I do not recommend anyone malabras going ahead as they d o not follow the protocols what is mentioned on the website. Simply embarrasing, rude behaviour, unethical behaviour. Was this information helpful? | 
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