We Visited Malabar store in lulu old airport. Designs and quality are really respectable.
We found our "this is it rings" in that store. We bought it and we are really happy! 😀They informed that its free resizing and we can even change color for free of charge. We bought the rings even its a bit expenssive knowing that will be the symbol our our love for each other.
The nightmare comes when we resize the rings. I sent to them in a awesome figure for "resizing" and what they did is reshaping😭It doesnt look nice the new shape now. I looks very cheap. I trusted Maalabar with this. 😩I want the same figure before. Even the design behind it should have returned back to its original figure. This is breech of the design from Malabar. The one took from the small on will be added to big one. It needs to be 17.
If it needs to be back to its manufacturer, then
Bring back to uae if possible.
Staffs kept telling, "it is fine" "no problem"😣 but for us big problem.
But for me as your costumer, you ruined my wedding ring😭😭😭 we hope you understand our very sad situation.
We just want solution to this. 😩
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