[Resolved]  Mango Cabs — Uncouth and rude drivers who don't know how to behave with women

Address:

Thiruvananthapuram, Kerala

I made a reservation with Mango Cabs for the 31st of January for a trip to Kanyakumari from Poovar. Rahul, the customer service rep took the reservation, and though I was a little hesitant initially, I agreed to make a reservation based on Rahul's professional approach over the phone, and explanation of the features/charges.

Mango Cabs taxi driver Janardanan was assigned as my driver. He came at in the morning, and picked me and my wife up. I have to say that Mango Cabs doesn't pay any attention to its driver recruitment process that you feel that they just pick up their drivers from the street and put them on cars. This cab driver that was assigned to me did not know how to behave with women, he is so uncouth that he kept coming along with me inside all the shops that I was visiting, and standing next to me and my wife, scratching his head indecently, and worst of all, he started asking me a lot of personal questions such as my house address and location etc. He was extremely disinterested in showing us around Kanyakumari, and upon our return, he started fighting with me over the agreed upon price (trying to take advantage of me since I am not a local). Then, I had to call Rahul and go over what we discussed after which the taxi driver finally agreed.

Based on my experience, I've decided not to hire Mango Cabs ever again. If you decide to hire a cab from Mango cabs, please save yourself some trouble from uncouth and unprofessional drivers, and drive the car yourself if they will let you. If they insist on assigning a driver with the car, avoid traveling with your family.