Manipal Hospital — hefty charges, horrible services

Address:

5th E Cross Road, 42, Bangalore, Karnataka, 560017

We had taken appointment for dms scan for our infant today. We reported at 830am and my son was prepared for it by 9 am but when we reported back to nuclear medicines section it was informed that the medicine is not in stock and will be received by 1030 and @ 1030 when reached it was said 1130 am and now she we enquire at 1130 am there are no clues.

Question to manipal:
1. Don't you take stoke of medicines everyday

2. U confirm the appointment a day prior/sam day don't you analyze the stock required and plan in advance before the appointment starts?

3. Don't you think it would have been right to call and inform the person or reschedule the appointment if the medicines was observed to be out of stock. Don't you guys have respect for others and their time?

4. For the hefty amount you charge is this the quality of service we as customer should expect from the so called manipal?

5. Is it manipal/money-pal?

Regards
Vineeth