Manipal Hospital Complaints & Reviews

I had purchased 4 pieces of Polybion injection from the Pharmacy at Malathi Manipal Hospital for my grandfather who is a dialysis patient. One out of the four was used on the same day during dialysis. When I came the next time for dialysis two days later, the nurse informed me that the other three injections have gone waste since they were not stored under refridgeration.

The pharmacy staff had not informed me that the injection must be stored under refridgeration while I had purchased the medicines. The medicines have gone waste simply because of misguidance and lack of proper information while selling the medicines. The patient cannot bear the charges for this as it a clear fault of the pharmacy staff. I request for a refund of the amount charged for the three injections. Bill details have been attached.

Manipal isn't Manipal anymore. Manipal hospital was not just another hospital for people. Its a hope and its a belief. But, I warn you people, this is changing amd its changing fast.
17th May - My parents went for a regular full body check-up to Manipal. My Mom(age=52) had some minor inconsistency in the liver area for which few scanning were done, but none were o[censored]se. People who handled my parents were some careless kids who is on their phone non-stop who does not care for people's lives. They could have suggested CT scanning at the first place but they still made us go through other scanning which were of no use. So, whole day spent in hospital but couldn't get scanning done due to server issue and my parents were told to come on 18th.
18th May - 9am we had appointment for CT scanning. Waited till 3 pm and was told again server issue. Asked us to be back on 20th.
20th May - Injection which is supposed to be given before CT scanning to the blood vein was given to a muscle. The nurse who gave did feel that she made a mistake that she had given to a muscle, but still decided to leave my mom alone in the lab and went out for 10 mins. Immediately, my mom started experiencing heavy pain and immediate swelling of her hand. She became unconscious screaming, shouting, but no one was there to help. When my dad asked, they gave such a vague answer. They said, "we need to do this after a few days. Because for the next few days she will be in pain and the hand will be swollen". Such as simple answer for a mistake that has been done by them. My dad went to inquire the staff who treated my mom, and my dad was shocked to see they were laughing over the video on their phone. They literally put someone's life in danger, but there is zero remorse? We were not informed about what needs to be done next for the immense pain my mom is suffering, or for the swollen hand.

Is this how a hospital like Manipal KMC is treating people. People believe KMC is a lifesaver. KMC is the last hope. But, this is changing. Am telling this to the management, due to mismanagement and lack of care towards patients. People are not scared of disease. but, people are scared of KMC MANIPAL.
I want to know what action you take against this? we don't need any favors in return for what happened. But, we need our KMC to be the KMC 10 years ago.

Thank you,
Prasad,
[protected]

Kmc hospital manipal danwantari word nuses patients problem huva tho patients garvala bathaya tho ward stap nurs uska baath suntha nahi he balki patient garvalonse patient ka sub kaam karvatha he
Bechariyo mareejka ilaajkeliye kud hi diaper chenge, bed baath aur bahuthu sharmindake baath he ki patient ka dressing badalneka kaam bi patient ka garvalonse jubardastise karvarahe he
Koi bi doctor bi patient ka halath dekneko nahi aatha he
Kisi 1 nurses se saval utaya tho vo log sub milke unlogke uoper complaint karneka darathe he

Ye pura dek ke hospital me patient ilaja karvane keliye janevala patient pir gar vapas aane ka kuch bi barosa nahi he
Is vichar bahuth mahinese chalraha he
Ye sub aise chal rahe tho KMC Hospital Manipal ka Naam karaab Hotha He
I Request you Sir 🙏🙏Please enquiry And Help
Thank you

Manipal hospital Sarjapura Road charged parking fee while we went for health check up. Why is such a reputed hospital resorting to illegal means of looting money from the patients. This is deplorable. So disappointed.

Reg :MH[protected]. I Visited Manipal Hospital Dwarka with my father with an appointment but the staff denied considering it. MY father has CGHS panel. Staff did not entertained and ask us to pay Rs. 900/-
The first visit we did we have been told to come with an appointment.
When we came with an appointment then It was told that the appointment is not valid as it is out of slot for panel patient.
No clear instruction for the panel patient on online appointment. Staff was rude and unprofessional specially Shivani. Tried reaching out Customer Care Relationship Officer and waited for more than half an hour outside her room. But she was not their.
Sorry to say but I will never recommend your hospital. I felt that I have been cheated and hospital is looting us in the name of panel. I want my money back as it was not our fault.

Urgent X ray reports are not ready for more than 24 hours gor a critical patient .

The hospital management is of no use. They are in their own state of attitude. Mostly these people you'll easily amd always found in cafeteria area but not at their place of work

Hi team,

My name is somashekar and my son charith got admited for his hand surgery, on 13 April at Manipal Bangalore Sarjapur Road, now once noon am here at hospital and they made us mistake in bills and charged additional, and so the insurance company deducted the amount 50% and now the hospitals staff instead solving the issue with insurance company they asking me to pay the balance 50% almost 1 lakh, and since 4pm they making me wait in lobby and my dad who is 72 years old is sitting hidle at hospital, along with my son, Insurance company wanted revised bil And staff here saying unable to upload documents, asking me either clear bill and go or wait till next day morning instead solving the issue

Am realy upset kindly help
Thanks
Somashekar
[protected]

Dear team & respected members,
My father is retired from the NCT health department. A week ago my father had a brain stroke, quickly I went and admitted him to Manipal Hospital, at that time an amount of 30000 was asked from me, after that the treatment started. After the advice of the doctor, I started the process of getting him discharged, he threatened me, first deposit the bill of 186000, then take it, Billing department person Rahul ([protected]) respects the elderly father and me, where will he go only then. There for security, the powerful bouncer threatened us, we cannot be told without paying money. Do not understand what is happening to such treatment to a retired DGEHS man when this treatment should be free. This is what the Delhi government and rules say. I request that justice should be done to me and my father should be taken out of the hospital. Important letters are attached together, see them and do justice and strict action should be taken against all information shared in social media also...
Navdeep singh
[protected], [protected]
[protected], [protected].

Dear team & respected members,

My father is retired from the NCT health department. A week ago my father had a brain stroke, quickly I went and admitted him to Manipal Hospital, at that time an amount of 30000 was asked from me, after that the treatment started. After the advice of the doctor, I started the process of getting him discharged, he threatened me, first deposit the bill of 186000, then take it, Billing department person Rahul ([protected]) respects the elderly father and me, where will he go only then. There for security, the powerful bouncer threatened us, we cannot be told without paying money. Do not understand what is happening to such treatment to a retired DGEHS man when this treatment should be free. This is what the Delhi government and rules say. I request that justice should be done to me and my father should be taken out of the hospital. Important letters are attached together, see them and do justice and strict action should be taken against all information shared in social media also...
Navdeep singh
[protected], [protected]
[protected], [protected].
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Myself, Dr Simran Mehra (M.B.B.S)
I applied for resident medical officer post and i gave interview to Dr Sudhir whose CMS there, i got selected too and they said date of joining will be as soon as possible.
After 1 week, I contacted HR, there was no update. Then i went to HR office, she told me they have vacanies for DGO or MD obs n gynae only for now.. earlier she gave me MO post in obs n gynae.. so the whole sole point is HR is herself confused.. she doesn’t know who to appoint n of which post? CMS and HR earlier gave me position of MO in obs n gynae dept. but actually they needed DGO or MD obs n gynae.. which i understanded later when she said that there are no vacanies right now! you can’t do this to someone. Be clear in your head first! This was very unpleasing to me abd i’m too much disappointed with manipal hospitals, ghaziabad

I paid the total amount of around Rs 1500 but the pharmacy bill shows just Rs 154. for discharge summary prescription.

Ceftum only will cost around Rs 500. how can the total bill be just 154.

Manipal OPD cashier is a liar and thief 😡😡😡😡. when i asked for the bill he said it'll come in mail. but i got drastically reduced bill.

I've been asking for the correct bill for the last 3-4 days but nobody is responding to my calls.

Me and husband met with an accident on Jan 31 st 2022 and admitted in manipal hospital and discharged on same day, they are not providing receipt to claim an insurance very bad.

Hospital no: MH[protected]
Bill no: MHW21ECS0009708

My son had to take his 3rd dose of Anti-Rabbies vaccine. The vaccine was administered by the Emergency ward in whitefield. It was the 3rd vaccine and I had bought the vaccine from Manipal pharmacy and gave to the emergency ward.

My son was seated in a chair and the vaccine was administered comfortably.

No bed was used or touched. Still we were charged Rs 50/- as bed charges.

This charge is illegal and unethical as without even touching the bed or using the bed, Rs 50/- was charged as bed charges.

I demand a refund of Rs 50/- as this was illegally charged. Accounts officer was Mr. Jai Ganesh who charged it wrongly.

Hmimu don't any thing

Hello
My name is Joel
My brother had got admitted for a nose operation on 25th and they did all the pre operation tests ECG X ray and blood tests and on 26th they kept him on drip without food and when they put operation clothes and took him to OT door they cancelled it because some influencing person had admitted and now they are saying they can't even operate on 28th the next OT and asking to get discharged we have paid both medicine and operation advance fee
This is unacceptable
We are left strangled
Hope to hear from kmc
Thank you

My father Mr. Arun Kumar Nandi has been operated today. He is in room number 820A. The room service here is very very poor. No one is attending even after half an hour after pressing the bell. Even for helping in urination no one is coming. Such service is not expected from this hospital. I need an immediate solution to this or this is going to be escalated to the higher authorities.

Hospital :- Manipal hospital Saltlake West Bengal
Hi
I have never seen such a pathetic rude and ill mannered doctor DR Vivek KUMAR .
My child was suffering from an acute pain at 1.30 at night and we rushed to the emergency and there this doctor shouts loud and misbehaved saying “yaha natak dekhne aaya hai Kya” shocked to see this unruly behaviour!!! We always thought doctors are god .. !! Most pathetic experience ever !! After requesting him to be easy on our child during the rtcpr test which was a basic emergency protocol he Rudely says “ don’t teach me how to do my job”
I request authorities to take proper action on ths doctor otherwise I will take the matter to media.
Thank u 🙏🏻
Sent from my iPhone

We faced two issues today 22 Jan 2022.
1. KFT reports usually in-hospital takes not more than 2 hours and pathology staff asked us to collect report at 6PM, however blood sample collected at 10:30 AM. Patient was in fasting and we had the plan to undergo CE MRI BRAIN WITH MR VENOGRAM on the same day. In the evening when we called hospital, they said on call, you could have done everything same day because KFT reports takes 2 hours only which requires for MRI.

2. We paid 5766 INR for KFT, THYROID FUNCTION TEST, HBA1C, LIPID. When i checked same tests outside Healthians quotation was around 2800 INR and HOD quotation was 1555 INR only (all screenshots) attached.

Our plan was to complete everything same day. The sad part is, this happened on Saturday and Sunday is Radiology doctor's not available, they are available for emergency case (we were told by hospital staff on call).

Kindly provide justice.

We have been visiting Columbia Asia, Yeshwanthpur for the last 10+ years and all o[censored]s a family have been appreciative of the service, care, technology and personnel. However this time around it was appalling, my mom was unwell on the 18th jan, had symptoms of COVid considering her age we rushed her to the emergency as she was dizzy and weak. We went through the process of depositing 1500 for emergency, she was put on a wheel chair she went through the blood test, chest X-ray and urine sample all of this took atleast 2 + hrs and the poor lady is sitting uncomfortably on a wheelchair all this time in a state of dizziness. I asked for the discharge summary and the doctor said give me some time and we waited patiently for another one and half hours to get the discharge summary as there is only one doctor in emergency and she running around sorting zillion things. By now we have spent close to 4 hrs on the wheel chair. Go the pharmacy to collect meds and again a long queue as there is only one person. Took me another 30 min and now 4.5 hrs on a wheel chair in an uncomfortable state. I have huge respect for health workers and am very gracious but please understand what a patient is going through when I raised my voice at the attendant at the reception she screams back to say don’t you see the queue. If you discharge patients timely I don’t think there will be queues. Above all I got to know today that the urine sample after 2 days hasn’t been sent to the lab. Very very upset and angry. The complete ordeal is costing us so much money spent inr 13k and this is the care demonstrated and don’t want to even mention about my exposure to Covid patients in these 4.5 hours.

Hospital No : 01/3406122 IP No : 524055
Dear Sir/Madam,
I Amritha Merlyn Barboza was admitted to the hospital for left hand surgery. I visited the hospital 15days before did all medical related investigation and procedures as advised/ prescribed by the concerned doctor. It was decided for a hand surgery as advised by the doctor and I have taken prior appointment with concerned hand surgery section doctor and as he suggested I admitted to the hospital on Wednesday 12-Jan-2022 morning and surgery supposed to have been happened today 13-Jan-2022.
Hospital people asked for deposit of 20000 before admission and soon after admission INR 39500/- collected as surgery charges and both have been paid and In the morning on 12-Jan-22 the admission was made.
The hand surgery section doctor Mr Ashwath Acharya, informed about the procedure of covid test before admission and asked to come in the morning itself of 12th Jan 22 to complete all such procedure and accordingly i went in the morning and was ready for all that.
But during the admission, the hospital staff was busy in collecting deposit amount surgery charges and so on but least bothered about the procedures even when the patient asked about the test also they said it was not necessary and admission made, money collected as explained above.
At evening suddenly, they have collected a RAT sample for covid test and informed that I am positive for covid and surgery cannot be made, and must be discharged. It was sudden shock though i asked for a response that why the admission made without covid test but there was no body to answer rather they are passing the buck each other.
And for no reason Kasturba Hospital asked me to pay Rs. 10064 and go home. With no option I paid settled the bill and came home.
Though it is procedure to do covid test before admission as informed by hand surgery section doctor, why they have not done and violated procedure and admitted, and why they did covid test after 7-8 hours of admission after collecting deposit and surgery charges?
Though it was their fault of admitting patient without doing required test why the hospital collected Rs 10064 (Ten thousand Sixty Four) for their fault without giving required medical treatment to the me.
Please investigate it and provide us justice.
Sd/-
H/o Amritha Merlyn Barboza
+91-[protected]-Naveen Lobo, My Husband, +91 [protected]-Self Number.
Email :[protected]@gmail.com (Husband email address)