[Resolved]  Mantri Developers — mantri developers pre emi fraud

Address:560062
Website:mantriserenity.atbangalore.info

I bought an under construction apartment in mantri serenity on kanakapura main road under the pre-emi reimbursement scheme. The premise of the scheme was that mantri would reimburse the interest portion of my emi on a monthly basis. Soon they started slipping by a month, then by 2 months, then by a quarter. Now they have completely stopped! I have not received any reimbursement for the past 9 months! I went and spoke to the customer relationship team (Kavitha, mahesh, naveed) but all they do is make false promises. The standard reply is that you will get it on or before the 15th of this month. This of course never happened. Now i am stuck and cheated and as a result moving towards legal action.

At this rate am unsure of and will not advise a mantri property to anybody. They are all a bunch of people who make false promises and cheat people.

*buyer beware*
Do not fall prey to mantri's pre-emi schemes.
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Jul 30, 2018
Complaint marked as Resolved 
NOT RESOLVED!
Verified Support
May 17, 2018
Mantri Developers Customer Care's response
Dear Mr. Robin,

Regret the delay in payouts, Our CRM team will reach you to let to know the timelines when the payout will be released in reference to your Unit Number - H 101.

Regards,
Team Mantri
May 18, 2018
Updated by Robinsj
Hi,

Your CRM team has not reached out to me. Even if they do I know exactly what they are going to say, they are going to assure payments of a few installments on or before the 15th of next month. This is nothing but a cheap tactic to buy time and silence people.

I am not falling for it again, I am settling for nothing less than full repayment else please expect a legal notice from my side.

You guys signed an MOU which has payment dates that need to be adhered to.
Has Mantri gone bankrupt and cant even close off amounts like this or does it not care about its customers.

You call your team a CRM team? They have never once called me, I have followed up so many times just to get false promises.

I assure you legal action is on its way at that time you will end up paying me the due amount+interest+legal fees.
May 18, 2018
Updated by Robinsj
Pleas treat this as formal written 1 month notice to address my grievances as pointed out before I approach the court.
Complaint comments 

Comments

Hi,

Your CRM team has not reached out to me. Even if they do I know exactly what they are going to say, they are going to assure payments of a few installments on or before the 15th of next month. This is nothing but a cheap tactic to buy time and silence people.

I am not falling for it again, I am settling for nothing less than full repayment else please expect a legal notice from my side.

You guys signed an MOU which has payment dates that need to be adhered to.
Has Mantri gone bankrupt and cant even close off amounts like this or does it not care about its customers.

You call your team a CRM team? They have never once called me, I have followed up so many times just to get false promises.

I assure you legal action is on its way at that time you will end up paying me the due amount+interest+legal fees.
Hi Robin,
Is this issue resolved? I am also one of their customers having similar issues and I see there are many other people as well across multiple projects. I was wondering if this issue has been taken up collectively and if not, I think we need to do that!

Regards,
Lokesh
Robinsj's [Complaint's author] reply, Jul 30, 2018
HI Lokesh,

No this issue is not resolved. Lets take it up collectively. After I filed a complaint here they issued one installment and then stopped again! Lets get in touch and chart a path forward. You can reach out to me at inbox.robin@gmail.com
Robinsj's [Complaint's author] reply, Jul 30, 2018
Not sure how this got marked as resolved and how to re-open it.

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