Manyavar.com / Vedant Fashions — Non-Delivery of Paid Order

Dear Consumer Complaint Department,

I am writing to file a formal complaint regarding a recent purchase from Manyavar. On May 12th, 2023, I placed an order for a product and made a payment of ₹3499. However, despite receiving a confirmation email stating that my order was successful, I have not yet received the product.

Order details:
Order Date: May 12th, 2023
Order ID: manyavar-34e[protected]ab19fd4ab1ef-1
Bank Ref #: [protected]
Product: kurta set
Amount Paid: ₹3499
Payment Method: phonepay

I have patiently waited for the delivery of the product, but it has been an unreasonable amount of time since the expected delivery date. I have checked the tracking details provided, but there has been no update.

I kindly request that you investigate this matter urgently and provide a satisfactory resolution. I expect either a prompt delivery of the product or a refund of the amount paid. Additionally, I would appreciate receiving regular updates regarding the status of my order until it is resolved.

Thank you for your attention to this complaint. I trust that you will take the necessary steps to rectify this situation promptly and restore my faith in Manyavar.

Sincerely,

Rachana