Bought a Bridal Lehenga at Santa Craz, Mumbai branch. My shopping experience was fairly good. Since it was noted to be a good brand i trusted to deliver a good and quality product to my country, Malaysia. And what i received what absolutely rubbish. The blouse was stiched so poorly using a cheap lining material, no side stiching, no finishing with threads cmg out everywhere and what worse and completely made sooooo very upset was the stones, and beadings were dropping like crazy to the floor. I just took it out from the package and wore it to try it out...And all the stones from both the blouse and lehenga skirt was on the floor. The lehange design ans colour looked so different compared to the time we bought it. When we called the branch...the call was answered by different person everytime even though we asked the manager. When finally got the the manager, the manager talked so rudely, non- apologetic, so very arrogant, non accomdating and spoke very irrationally. He basically asked to deliver it back to india on our own expense and said he can fix it within 24 hours and we have to pay delivery charges again back to Malaysia. He spoke so very rudely and high tones. It is very obvious he is wrong here but trying to be defensive. I will never recommend this shop to anyone. Its absolutely rubbish.Now i have to find a new outfit for my event that is 2 weeks away. Was this information helpful? | 
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