Maruti Driving School — Training slot not at all maintained

Address:

STARBUST Maruti,Madhyamgram,Kol-700129

I'm admitted to STARBUST Maruti Driving school, Madhyamgram, Kolkata-7--129.My compliant is non availability of trainers as per the schedule is fixed.

I had a slot on 6th Oct at 8am trainer came at 8:45am again today i.e. 18th Oct I had a slot at 8am and till 8:35am center is not opened at all.

Had a discussion with center coordinator(Munmun) at around 8:45 after repeatedly trying her from 8am in the morning. She told due to natural calamity trainers are unable to reach which is such a ridiculous excuses as trainee is on time ignoring the natural calamity but trainer not.

Can you please clarify the below reasons?

1Why should I need to call everyday the trainers to ask when they are coming?
2Why should i not get any intimation that there will be delay in starting the session?
3Are you people doing any favor like free of cost training then why so casual about the timing ?
4Shall I go there for having fun and just to pass time?

Thanks,
Satadal Guha([protected])