Maruti Insurance — Cheated with removal of main engine protection in policy just to be in competition

Address:D 286 DABUA COLONY

I bought maruti baleno in 2017 and did the insurance from maruti. But during next year of review policy mauruti insurance change the offer package what they gave at time of car buying. Main content of policy engine review from policy. How come they did this without my concern. Noone in this world imagine that any consumer will remove the engine prptection from policy. This is same way that one remove heart attack from mediclaim. Now i stack with engine problem and came to know that i am cheated by maruti policy by remving engine protection and maruti insurance did this to be in competitor.This is very bad from maruti insurance and they selling dealer of nexa not responsding.
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Complaint comments 


I back my statement of cheated by Maruti Policy.
1. When I buy full car protection policy at time of car buying then why this was changed in 2018.
2. More car will old aged more protection needed.
3. How can a policy executive sell a policy without engine protection just a 1 year old car.
4. When I bought extended manuafacturing warrenty to Baleno then how can I remove Engine protection from Policy.
5. This seems Executive have some target to fix and to be in competitor executive sold policy with removel of few protection point. May be with engine protection policy premium might be hight and executive thought of ignorance. Now my car have Engine issue and my car is at Maruti service ecntre centre for repair. This cheated policy broke my totally.

Dear Sir/Madam,

Greetings for the day!

We apologize for the inconvenience caused.

Please be informed that we have escalated your issue to the concerned team and your ticket reference number is MI[protected].

Kindly do let us know if you need any further assistance. You may write us at [protected]

Thanks and Regards
Maruti Insurance

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