Maruti Insurance — Delay in verification call and no proper response from call centre

Address:	Jaipur, Rajasthan, 302017
Website:	Against Maruti Insurance Verification Department

My insurance payment for my vehicle no up16aj9844 was taken by kp automobiles, jaipur and entered into system by 6 p. M. I was expecting a call back for insurance vereification but it did not come. I had to call your insurance helpline at 8.15 and the executive arranged a call back at 8.48 p. M. Which also got disconnected in between and then no call came back. It here represents un-ethical on pat of maruti not give call back to customer. Secondally such d delay in giving verification leads to no satisfaction to customer but only following a new process in maruti. When the company wants to get the insurance done, so many calls are coming from company. But when the issue is there with maruti, the prompt response all goes into vain. Should be aware that customer should be taken as first priority. I have got too much disappointed from maruti today and would go for cancellation of insurance from maruti and get it done from some other company. It shows the so much carelessness on part of maruti,. Keep it up such type of work in future too