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Maruti Insurance — Hardcopy not received

Sir i renewed my insurance policy on 7/009/2022. But still now I haven't received my hard copy. When I am calling the customer service they are telling they will send it but still now i haven't received it yet.

Car registration number - WB60X6577
I called customer service more than 15 times between these many days but I haven't received any resolution yet
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