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Maruti Insurance — insurance not renewed

Address:Ernakulam, Kerala, 682018
Website:service.popularmaruti.com

Hi,
I have paid insurance premium 3 weeks before through services. Popularmaruti.com which has been sent by service center ernakulam kerala. But i haven't got already a soft copy till this time. My insurance expired yesterday (18th august). How can i use my vehicle now. This is not fair as they always call 24hrs a day for renewing policy. But don't have any responsibility after getting payment.
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