[Resolved]  Maruti Insurance — miss guide by sales member for insurance policy

Address:Korba, Chhattisgarh, 495677

Sir,
I have vehicle reg. No. Cg12ar8337, that was damaged on 19/11/17 at bilaspur...
When i have purchased vehicle from korba, your sales team leader mr. Rajeev shukla. Had misguide me in insurance of vehicle, he also told that, add-on policy will not cover in the model which i have purchased. (Maruti desire toure) and there was difference in the bill which was given to me., and how i will bear the expenses now which your bsp. Team is telling me. I m not able to pay this amount. And this condition occur because of your sale team leader, if he has told me cash less policy, than i have not to bear such type of burden, these type of irresponsible persons are harmful for a company, who misguide a middle class persons for their profit.
I request you to look in this matter seriously. And want my favour for low matainance cost, that bilaspur service center is charging me.
Waiting for your positive reply
Your sincere customer

Thanks & regards
Sulochana
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Jan 19, 2018
Complaint marked as Resolved 
Maruti Insurance customer support has been notified about the posted complaint.
Verified Support
Dec 08, 2017
Maruti Insurance Customer Care's response
Dear Madam,

Sorry for the inconvenience caused to you.

Please provide your policy number/contact number/ dealer name and its exact location to look into the matter.

Thanks & Regards
Maruti Insurance
Dec 26, 2017
Updated by Sulochana Rajput
your customer care service was usless ...your team was not work for customers...
Complaint comments 

Comments

policy no.-3004/MI/04880000/00/000
CONTACT NO.[protected]
Dealer Name- Staya automobile korba chhattishgarh

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