Maruti Insurance — Not satisfied with claim which I have given by Survior ( named Sonu)

Address:Purnia, Bihar

Dear Sir, My car met with an accident on 3rd of April when I was coming out of petrol Pump before my car there were a taxi which was following my car at half meter distance suddenly a Bajaj Pulsor which was in full motion scated before my car and my front bumper broken and bonet also got jamed. When I saw there were scartched on Rear RH door and my wheel also got jamed. The taxi which was back to car stuck my tail light the resulted my tail light RH broken. I was unable to drive my car due to wheel got jamed near about two kilometer there was machenic who helped me any how. Due to his help my wheel became free so that I could reach to Seemanchal motor at Purnia. But I was explained my Maruti Serviour whose name is Sonu that all these were broken before accident (I mean Front Bumpher and tail light RH)
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Pathetic service

No one is responding from maruti insurance after collecting documents and papers, it has been 20 days and they have not even processed further

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