[Resolved]  Maruti Insurance — policy document cannot be downloaded from email

Dear mr. Krishnankutty -,
Congratulations.

The transaction for online renewal of your maruti insurance motor policy was successful.

Please note the below details for your future reference:

Vehicle owner name: mr. Krishnankutty -
Vehicle: alto lxi
Amount received: rs.4351
Proposal number: r41384667
Transaction id:[protected]
Reference no.: igabyzhxv6

You will be informed shortly once a policy is generated.

Please call[protected]/022/033/044) for any further queries.

Regards,
Maruti insurance

Error icon
Address not found
Your message wasn't delivered to [protected]@marutiinsurance.com because the address couldn't be found. Check for typos or unnecessary spaces and try again.
The response was:
550 user unknown

Final-recipient: rfc822; [protected]@marutiinsurance.com
Action: failed
Status: 5.0.0
Remote-mta: dns; mail. Net4india.com. (118.67.248.42, the server for the domain marutiinsurance.com.)
Diagnostic-code: smtp; 550 user unknown
Last-attempt-date: wed, 06 sep 2017 22:48:59 -0700 (Pdt)

— forwarded message —
From: "krishnankutty, kv"
To: maruti insurance
Cc:
Bcc:
Date: thu, 7 sep 2017 11:18:50 +0530
Subject: re: transaction successful!

Policy could not be downloaded from e mail attachment. With server error message. Please send the policy.

Krishnankutty k v
Former jt. Rubber production commissioner
Rubber board
28, bhasuram, varthanagar
Palakkad - 678001

Renewal reference

On 7 sep 2017 10:54, "maruti insurance" wrote:
Dear mr. Krishnankutty -,
Congratulations.

The transaction for online renewal of your maruti insurance motor policy was successful.

Please note the below details for your future reference:

Vehicle owner name: mr. Krishnankutty -
Vehicle: alto lxi
Amount received: rs.4351
Proposal number: r41384667
Transaction id:[protected]
Reference no.: igabyzhxv6

You will be informed shortly once a policy is generated.

Please call[protected]/022/033/044) for any further queries.

Regards,
Maruti insurance
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Oct 12, 2017
Complaint marked as Resolved 
Maruti Insurance customer support has been notified about the posted complaint.
Verified Support
Sep 07, 2017
Maruti Insurance Customer Care's response
Dear Mr.Krishnankutty,

Greetings from Maruti Insurance.

We wish to confirm that we have shared a soft copy of your policy on your registered email id.

Have a Nice Day.

Regards,

Maruti Insurance
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