Maruti Insurance — Premium discount not given

My car no. Gj06md8033, last year premium paid online due to lockdown, at that time 10% discount given to me and as per your commitment it's cheque given to me after the show room started...after lockdown completed I have visited two times for the my discount cheque but till date I have not received it...Now my policy on renewal stage, on trust I have completed my renewal process with maruti insurance...this time they also promise me that they will refund my money..
But till date no any feedback given by your side for my discount refund...
My last year policy no.is -3001/o/mi[protected]/00/000
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Maruti Insurance customer support has been notified about the posted complaint.
Verified Support
Apr 03, 2021
Maruti Insurance Customer Care's response
Dear Sir/Madam,

Greetings for the day!

Please be informed that you concern has been escalated to the concerned team for further assistance.

The ticket number for your reference is MI[protected].

Also, you may write us at [protected]@mibpl.co.in for update.

Thanks and Regards
Maruti Insurance
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