[Resolved] Maruti Insurance — premium received but policy not renewed

Parveen Gogna

from Delhi, Delhi

Address:

E-7A Chanakya Place-1, New Delhi, Delhi, 110059

I tried to renew my policy through Maruti Suzuki Narayna delhi 15 days back. A maruti suzuki narayna employee came to my house and took all the details of my car and took the payment through debit card. I just received the confirmation that permium has been received and broking policy number is sent through sms. But i have not received any hardcopy or softcopy of my policy. Today, my existing policy has expired and I don't even that my policy has renewed or not.

Please solve this issue.

Thanks,
Parveen
[protected]

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Jul 22, 2019

Complaint marked as Resolved

Maruti Insurance customer support has been notified about the posted complaint.

Verified Support

Jun 21, 2019

Maruti Insurance Customer Care's response Dear Sir/Madam,

Apologize for the inconvenience.

Please share the policy number/engine number and chassis number at [protected]@mibpl.co.in for further assistance.

Thanks and Regards
Maruti Insurance.