Maruti Insurance — Renewal of my car insurance policy Wb02ak2418

I contacted Mr.Y.D.Sharma of Bhandari Automobiles Kolkata for renewing the above policy.The car which was in the name of National Insurance Co Ltd was transferred in my name subsequent to my retirement(copy of recent registration certificate handed over before renewal along with NOC from NIC ltd stating that they have no objection if accumulated NCB is transferred in my name as I was the user of the said vehicle).But to my surprise the policy was renewed without NCB and too with NIA though I had specifically instructed Mr.Sharma to get it renewed with NIC.This type of lapse cannot be tolerated and i want a proportionate refund for my entitled NCB.Incidentally Mr.Sharma is not picking up my call deliberately after i pointed out the lapses to him.

Madhab Chatterjee