Maruti Insurance — renewal of policy

I have made payments on 20th nov-17 for renewal of my car insurance - no. Wb02w9353 - wagon r, but till date i have not received any message or any policy of my car.

It is astonishing to note that during renewal there is an active interest shown by your agents/ advisors which started a month before the policy expiry date and the assurance given by your agents that policy will be received within a week. But my payment date is 20th nov-17 and 20 days passed but i have not yet received any policy.

My policy expires on 11th nov 17 and if i do not receive any policy before the expiration date the matter will be escalated to irda and ombudsman.

S. Bhattacharjee
[protected]