[Resolved] Maruti Suzuki — Delay in delivery of maruti suzuki baleno delta petrol
I m Devender customer of Maruti Suzuki Baleno Delta Petrol granite grey. I booked Maruti Suzuki Baleno on 23 Oct 2015 from Nexa c-11 sector 1, Noida U.P. I booked car by of Rs11000/-(Eleven Thousand only) cheque no. 47416 of Allahabad bank favouring Rohan Motors Ltd, contacted with Mr. Ravi Kumar. He promised me to deliver me the car upto 18 November 2015. This car was being gifted to me by my in law's on my sagai function on 18 Nov2015. I had explained this to Mr. Ravi Kumar at the time of booking. With reference to there quatation S.No.145 dated 27Oct2015 of Maruti Suzuki Baleno delta Petrol granite grey of Rs 6, 32, 717/-(Six lac thirty two thousands seven hundred and seventeen only) i gave him banker's cheque no.211773 dated 6Nov2015 of Rs5, 99, 842/-(Five lacs ninety nine thousands eight hundred and fourty two only) favouring Rohan Motors Ltd on 7Nov2015(Insurance amount and advance amount is not include in this as i told them to do the same from my side), on that day I visited the Nexa showroom and had meeting with Showroom Head, Mr. Ravi Kumar and Mr. Harish they said Maruti Plant would be closed from 9Nov2015 to 15Nov2015 so there will be no dispatch from Maruti plant So they are unable to deliver car on 18Nov2015 and they would try their best to deliver the car to me upto 18Nov2015, but car have not delivered till today. I came to know that related banker's cheque No.211773 of Rs5, 99, 842/-(Five lacs ninety nine thousands eight hundred and fourty two only) has cleared. After this I contacted to NEXA showroom executive Mr. Harish, I said to deliver the car before my marriage on 26Nov2015, he said you would be first priority of the Maruti Suzuki Baleno delta Petrol granite grey. I am planning to show my in law's gift on my marriage date so that I can save my face and my reputation. Today I contacted to Mr.Ravi Kumar but he said “I will call you after few minutes “ but he did not reply and did not gave the delivery status of car.
I am unaware of hidden happenings and the right stock of car dispatch from Maruti plant and car availability at Maruti or Nexa. Please tell me the reason why there is delay in delivering the car since 23Oct2015. Please help me to escape from this problem and if possible make my deliver of car to me before 26Nov2015.
I am attaching car booking slip, car quatation and my wedding card.
New Seema Puri
Complaint marked as Resolved 2015-11-21 10:52:41
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