Matrimonials India — No service provided and no contact from the company

Deepshikha-sales girl made lot of promises and since a month 0 profiles that were shared as per criteria I told.
When she sold she claimed as if she has so many profiles.
I paid then some uneducated RMs were assigned
Now since 15 days no one is responding and no calls are done on any update.
I have asked for refund but no update on that as well.
I need refund if service is not given