Matrimonials India — Request for Refund as unable to view any profiles

Address:

Delhi

Matrimonials India site is absolutely a scam. Shivvani from Matrimonials India called me several times on 6 March 2023 and promised to provide suitable match for my daughter Deepa as per our criteria on 7 March 23 she forced me to join Diamond Membership which was on discount for Rs 5000 due to Holy festival. Payment was made by paytm from SBI account to Weblink in private limited. I received email on 9 March stating upgraded to Diamond Membership for 6 months. Shivvani provided us with profile id MI-1095425 and password. In the mean time Manish, Shivvani's manager called us several times and forced to pay another Rs 6000 for further upgrade immediately. I was not happy to do another upgrade immediately. Manish blocked all the profiles and I was not able to look at any profiles from 11 March {when I go the search or my matches I get no profiles found on the screen till date as of 15 May 23. I have raised the complaint with Matrimonials India no response received. I have also complained to Disha at customer service several times, her response is system error but error was not fixed as of 15 May 23 very unprofessional staff, never had one decent introduction to anyone as per our criteria. They get you to sign up then harass us for upgrade. Kindly refund my money, I have been cheated and wasted our time. I want our profile to be deleted ASAP. Client No. MI-1095425 Name: Deepa.
Regards
Sukumar