[Resolved]  Matrimonials India — requesting for refund for not providing service and being a fraud company

Address:New Delhi, Delhi

Firstly, the consultants here especially deepika makan is a complete fraud who promised a service and convinced me to sign up and for which i paid nearly rs 15000 money.

Once i signed up, they they assigned relation officer jyoti to my case who just keep sending me odd profiles. Even after complaints, they just sent me irrelevant profiles and also arranged fake conference calls so that could be safe in case anyone complaints about them. They have their perfect plan on how to cheat.

Secondly, i was not expecting them to find a perfect match but expected them to atleast respond to me. They stopped attending my calls. I called a couple of times to their customer service but they would never return my calls.

Its very disgraceful of a wedding company to cheat and i still wonder how this company is even allowed to run.

They are not even close to providing service what they promised. The least they could have done is answering my phone call which they never picked. I just want my refund back no matter what.
Was this information helpful?
No (0)
Yes (2)
Dec 19, 2019
Complaint marked as Resolved 
Matrimonials India customer support has been notified about the posted complaint.
Verified Support
Nov 08, 2019
Matrimonials India Customer Care's response
Hello Garima Latta,

Kindly provide us your contact detail so that we can help you to resolve your issue Quickly.

Thanks,
Matrimonialsindia Support Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Matrimonials India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    40
    Pending
    9
    Resolved
    25
    Matrimonials India Phone
    +91 11 4765 2233
    Matrimonials India Address
    33 & 33A, Rama Road, Industrial Area, New Delhi, Delhi, India - 110015
    View all Matrimonials India contact information