Matrimonials India — Upgradation or cancellation of membership

Mahendra Padmanabha

Jul 2, 2021

Address:

Bangalore

I have enrolled for Vishwakarma matrimony on 30th of June 2021, since been a new user I was not aware about the exact benefits of Prime+ due to this I have enrolled for diamond package where I an not able to view bride contact details, this is effecting me not to get in touch with the bride or the family members.

I am willing to upgrade to Prime+ wherein I an unable to do so as it is asking for another 6900.00 Rs.

Kindly help me to upgrade or refund the existing enrolment and cancel the membership.

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Comments

Matrimonials India Customer Care

from New Delhi, Delhi

Jul 17, 2021

Verified Support

Hello,

Kindly provide us your registered contact detail (Email ID and Phone No) so that we can help you to resolve your issue quickly.

Thanks,
MatrimonialsIndia Support Team

Matrimonials India Customer Care's response, Jan 4, 2022

Verified Support

Hello Sai Vikram,

As we had already resolved your issue at the time of complaint. Please Mark "Resolved" tag and update your rating.

Thanks,
MatrimonialsIndia Support Team

Matrimonials India Customer Care

from New Delhi, Delhi

Dec 14, 2022

Verified Support

Hello,

As we have seen, Your issue has already been resolved. Please mark the Resolve Tag for complaints that would be useful to our new customers.

Thanks,
Matrimonialsindia Support Team