Claimed

Max Bupa Complaints & Reviews

1.2
Last updated Aug 7, 2023
Complaints 231
Resolved
54
Unresolved
177
Quick Links
Statistics
Share
Contacts

File a complaint to Max Bupa

Having problems with Max Bupa?

File a complaint and get it resolved by Max Bupa customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Max Bupa
Customer Service Contacts

Max Bupa Phone Numbers

Phone
+91 11 3090 2000
40
15
+91 11 3090 2120
10
2
+91 40 3325 1300
7
3

View more phone numbers

Max Bupa Website

Max Bupa Head Office Address

B-1/I-2, Mohan Cooperative Industrial Estate, Mathura Road
New Delhi
New Delhi District
Delhi
India
110044

Max Bupa reviews & complaints page 2

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Mohammed Shoeb502
from Bengaluru, Karnataka
Mar 10, 2022
Mar 10, 2022
This thread was updated on Mar 10, 2022
Report
Copy

Refund of the policy no. 31823018202100

I have a policy of Niva Bupa formerly known as Max Bupa. I cancelled the auto debit for which I received confirmation that it has been canceled . Now even the auto debit took place inspite of it being cancelled after 14 days and now they are not refunding. Earlier they said refund is processed then are continuously asking for more time. I am fed up of chasing them daily multiple issue has been raised and the same reply I get the has been...
+1 photos
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
N
nishaasharmaa87
from Noida, Uttar Pradesh
Mar 8, 2022
Report
Copy

Misselling

The exevutive has misselled. the policy and got the claim rejected..and there is no one to hear about my complaint...staff is always ignoring calls...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
M
manoj16
from Bengaluru, Karnataka
Mar 2, 2022
Report
Copy

Harassment during cashless claim

Hi Team,

I am having Health Companion Variant 2 policy with Niva Bupa formally known as Max Bupa from past 3 years for my parents.

Policy number: [protected]

There is one minor surgery is going to happen on 03/03/2022 for my father in his hand in Manipal Hospital, Whitefield, I have contacted Niva Bupa for cashless claim but from morning to till evening I am struggling to get an approval in...
+2 photos
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
R
Rohan Narayan More
from Mumbai, Maharashtra
Mar 1, 2022
Report
Copy

Health Insurance Cancelled but Refund delayed by 20 days

Address:Airoli, Navi Mumbai

I had opted for Niva Bupa Health Insurance on 22nd January 2022.

In spite of knowing all the health conditions health insurance was granted only to be cancelled after taking the entire amount (loan).

The refund took 20 days to be initiated for transfer back to ICICI loan account. It will take additional 20 days for loan account closure.

Who will bear the cost of EMI and Bank charges?
br...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
V
varurajan
Feb 22, 2022
Feb 22, 2022
This thread was updated on Feb 22, 2022
Report
Copy

Refund Claim Rejections

I happen to purchase Niva Bupa Insurance personally last year. This year I was admitted to a hospital for Covid. I usually visit only 2 hospitals and I made sure that Niva Bupa had time up with both the hospital but ended up as a surprise that their association with the hospital has come to a pause.

I had to start my refund process the moment I was out. I was tormented by their process. Now, I have no clue as to why my claim...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Soniyab
Feb 11, 2022
Nov 16, 2022
This thread was updated on Nov 16, 2022
Report
Copy

Refund for double payment

I have a policy of Niva Bupa formerly known as Max Bupa. I cancelled the auto debit for which I received confirmation that it has been cancelled and i made payment from my other account. Now even the auto debit took place inspite of it being cancelled after 14 days and now they are not refunding. Earlier they said refund is processed then are continuously asking for more time. I am fed up of chasing them daily. Niva Bupa | Resolution of Service...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
shubhna1980
from Noida, Uttar Pradesh
Feb 7, 2022
Report
Copy

Close not insurance

Address:C-134 ground floor sector 20 noida

Bank pressure on me it take account will open after 1 months we will close it they are closing insurance...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
from Delhi, Delhi
Feb 7, 2022
Report
Copy

Insurance/claim ID 838750/Case ID- 7925815

Address:A-2/59, 2nd Floor, Hastal Road, Uttam Nagar, New Delhi-110059

1st Email -

Good Evening Niva Bupa Family,

I am really shocked that a well known firm like Niva Bupa doesn't know how to handle their customers. Guys at least have the courtesy to make a call and discuss the case with a customer. I just got an email from your end stating that it will be resolved by 9 feb. there is no call from the senior citizen redressal team. Where are senior management who are silent on...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vicky Dodwani
Feb 3, 2022
Feb 3, 2022
This thread was updated on Feb 3, 2022
Report
Copy

Health Insurance Policies cancelled without notice without genuine reason

Address:Niva Bupa Health Insurance Company Limited, 3RD Floor, D 59/105-36, Kuber Complex, Rathyatra Chauraha, Varanasi, Uttar Pradesh - 221010

They have mentioned and I am quoting them "member did not disclose the medical history related to hepatomegaly in USG report hence the policy was issued basis the information was shared by policy holder at policy inception".

1. USG Report which they are talking about was done, funded, coordinated by Niva Bupa itself. (I have attached the email where I received this report from Niva Bupa Only and you can see it's page number...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
lalankumar123
Feb 1, 2022
Report
Copy

Max Bupa(Niva Bupa) No 1 fraud and cheater company

MaxBupa(Niva Bupa) is a big big fraud health insurance company.
Never ever go for it. I have been struggling for more than 2 months for refund of premium amount. My case is pretty simple. It takes just 1-2 days for refund of premium for any insurance company, while MaxBupa has taken 2.5 months, but still has not yet paid.
Trust me, more than financially you will be mentally harassed.
Forget about money, you will not even...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sameeer jain
from Delhi, Delhi
Jan 27, 2022
Report
Copy

Rected my father claim and cancelled the policy

Last year i ported my fathers 20 yr. old policy national insurance policy to max bupa. bt this year when i applied for cashless claim. firsst they rejected the claim and cancelled my policy....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I applied for a Health Insurance (ReAssure) in MaxBupa(Niva Bupa) on 19th Nov 2021. I did the payment. However, due to some reason I applied for cancellation on the same day.
I sent multiple mails to support team, there was no response. I sent multiple mails to Grievance team, they are useless. They did not resolve the issue.
Then I raised complain in IRDAI, after 14 days they said they would provide me refund. It has been more...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
G
ghan rajani
from Mumbai, Maharashtra
Jan 8, 2022
Report
Copy

In cashless hospital they are saying reimbursement

Address:Nasik

No 1 fraud and cheater company in the world Max Bupa no 1 fraud...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I have received abusive message from Max Bupa health insurance officer after he was unwilling to help. I have the proofs uploaded here. The phone of officer in receipt and messages are same. What's next ?...
+2 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
Abhijith M B
from Bengaluru, Karnataka
Dec 25, 2021
Report
Copy

Pf statement

My name is Abhijith MB (Emp Code: P106673), I worked in Max Bupa, I didn't received PF....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
DeepakDhull
from Sonipat, Haryana
Dec 11, 2021
Report
Copy

National Consumer Forum Complaint no: 3154433

Deepak Dhull
Attachments
15:48 (5 minutes ago)
to grievanceredressal

Hi,

I would like to draw the attention of company towards very unprofessional behaviour by max bupa executive named waseem. (He didn't mention his employee id)

I make a call from my registered number ([protected]) regarding how to file maternity claim for my health insurance policy ([protected]).
br...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
G
goldysinghraj1
Dec 3, 2021
Report
Copy

Fraud Claims by Niva Bupa formaly Max Bupa

I have purchased the health insurance policy in order to protect my family and me and also there is a maternity benefit. But, in the first time when I tried to have the cashless claim they denied, I have accepted that by knowing the fact they have misused the words and no action has been taken against the act.
Now, they have again denied my reimbursement and I am trying to contact through email and call but no answers. So, I'll suggest...
Helpful
14 other people found this review helpful
14 found this helpful
Write a comment
Report
Copy
V
Venkatesh Basavaraju
Nov 29, 2021
Report
Copy

Claiming amount

Address:#240, Post office road , Naganahalli, Kasaba hobli.

Baby vaccination amount not yet claimed as per health insurance policy silver heartbeat annexure...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rajesh Hule
Nov 28, 2021
Report
Copy

Post claim rejection

Address:Na

Post claim rejection has been done
Dr consultation fees not reimburse.
Claim I'd -[protected]

Regards
Rajesh Hule
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
भास्कर दोरे
Nov 26, 2021
Nov 27, 2021
This thread was updated on Nov 27, 2021
Report
Copy

Max bupa health insurance cancel

Address:shahapur

Policy number:[protected]
policy holder name:bhaskar shantaram dore
register number:[protected]
(max bupa health insurance)...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy